Relevance through the Travel Recovery and Members' New Needs

As travel behaviors continue to evolve, our industry is shifting its focus from “getting back to normal” to charting a new course. Travel loyalty programs are faced with the challenge of staying relevant in members’ eyes, understanding their post-Covid needs, and evolving their offerings to match.

This paper outlines four proactive changes a loyalty program can make to its offerings to stay nimble in our current travel environment—even with limited in-house resources.

Download the report to learn more about:

• Adding ways for your members to earn points and miles outside of travel
• How members can steadily continue earning, redeeming, and accessing their status perks while traveling less
• Solutions that give members more flexibility in how they pay for travel services using their points and miles
• How these solutions boost engagement and revenue for loyalty programs