Every industry leaned on its heroes to get through the pandemic, and the travel sector was no different. For airlines and hotels, that hero came in ...
By leveraging Points’ end-to-end marketing support, one resource-strapped international airline was able to achieve their highest-performing loyalty ...
As the journey toward recovery continues and customer behaviors evolve, our industry has shifted its focus from “getting back to normal” to charting ...
From trip planning to in-flight experience to hotel stays, travellers rely on their loyalty program of choice to inform their decisions, ensure they ...
Points’ Top-Up solution enables members who come up short on the points/miles they need for a reward to buy them within the reward-booking flow, and ...
An established frequent flyer loyalty program was running its own loyalty currency retailing business. However, simply having the technology in place ...
Loyalty programs are increasingly targeted by sophisticated and tenacious abusive activity, with online fraud losses only expected to grow over time. ...
